Instead of mileage calculations for your drivers, InTow reports more of the direct revenue generated per truck, per driver, and per customer. InTow Software Suite by DENTED DEVELOPMENT Source: ĭented Development seems to have made the InTow software platform for businesses who are more focused on speed and revenue generation as well as vehicle recovery. So, if your business already boasts high software capabilities for customer service purposes, you may want to stick with the software you already have. While they do offer inventory management options and the option to send select pictures to a client, the platform works through third-party vendors for features like lien processing and job status/location updates. ![]() ConsĪlthough the platform features great ways to communicate with your drivers and monitor your business through the backend, it doesn’t have the in-house customer communication processes that some other dispatch technologies may have. Dispatch Anywhere has Quickbooks integration but also includes a fluid accounting system that allows more efficient auditing with notifications of missing fields for any particular invoice. As for the accounting and backend portions, administrators can restrict fleet manager access by business location or learning curve while keeping a streamlined system together for their main hub. The software package also flows seamlessly into its mobile app counterparts, allowing drivers to easily switch trucks through the app, take pictures, store damage waivers, and easily view jobs in their queue. ![]() number until closing out the job on the backend.) The Dispatch Anywhere GPS feature offers not only a map view of your drivers’ locations, but also an option to track driving behaviors, which could cut down on maintenance costs due to reckless driving. requiring input to the VIN number field to complete a call, but not requiring a P.O. During different stages of a job, the main administrator or fleet manager has the power to require certain fields at certain parts of the process (i.e. The program hosts an easy-to-use interface that offers an easy way to manage and assign drivers at a glance by location and time to the call. The software is built to truly save dispatchers time, which means more jobs and revenue for your towing business as a whole. Dispatch Anywhere can be a great solution to flexible businesses who deal with roadside assistance calls, companies who work with auto shops, and fleets that work with involuntary towing. However, their flagship product and the most comprehensive of their programs is Dispatch Anywhere. Dispatch Anywhere by BEACON SOFTWARE Source: īeacon Software has been in the towing software business for a while, and as such has multiple dispatch solutions for your towing business. So now, let’s compare the specific aspects that each dispatch software has to offer. ![]() ![]() Here’s a quick rundown:Īgain, these are only the most common features. To begin, we’ve gathered info on some of the most common features to look for in a dispatch software. What are the most common things I should look for in a dispatch software? So, we’ve compared 6 of the top dispatch software programs to help you make the best choice for your company. However, there are tons of dispatch software packages to choose from, and each one is different for each type of business. With the rise of technology, tow truck fleet management has become easier than ever.
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